Linkages

Linkages is a care management program, providing assessment and coordination of services for disabled adults age 18 or older who live in San Francisco and need assistance with some tasks of daily living. Short-term help might include installing grab bars, shopping assistance, or intervening in an emergency situation. Funded by the Department of Aging and Adult Services, Linkages seeks to provide access to needed services to enable a person to continue living independently.

How Linkages Works

Through the Linkages program, a social worker visits a client at home and works with the client to determine what services might be helpful. With this information, a Care Plan is developed and appropriate services are arranged. The social worker continues to stay in close touch, working with the client to adjust the Care Plan as necessary.

• What We Offer
• Eligibility & Fees

Linkages Services

Linkages can arrange a wide array of services, including:

• Transportation
• Home safety modifications
• Medical care
• Housekeeping
• Legal assistance
• Senior companion
• Home-delivered meals
• Money management
• Day activity programs
• Counseling
• Government benefits
• Emergency help with problems such as abuse or eviction notices

Who is eligible

Linkages is available to all disabled San Francisco residents, 18 and older, with care management needs, in addition to difficulty with one Activity of Daily Living (ADL) or two Instrumental Activities of Daily Living (IADL). There is no income requirement for receiving this service.

Payment Options

Payment Options	Free
Fee Is Covered
Notes	Services are not denied for inability to pay.

In 1995, the City and County of San Francisco, Human Services Agency, selected IOA to be the contracted provider of Linkages, a case management service for adults with disabilities.